At Glify, we strive to make payment simple, transparent, and secure for all our clients. Please read our payment policy carefully to understand your options and obligations.

Accepted Payment Methods

• Bank Transfer (EFT): Details provided upon booking confirmation.
• Credit/Debit Card: Secure online payment via our website or payment link.
• PayPal: Accepted for convenience and security.
• Cash: Accepted on-site at the time of service (exact amount preferred).

Payment Timing

• First-Time and One-Off Clients: Payment is required before or on the day of the cleaning service, prior to the cleaner leaving your premises.

Deposits

• For larger or specialized jobs, a deposit of 20–50% may be required at the time of booking to secure your appointment.

Late Payment and Fees

• Payments not received by the due date may incur a late fee of $25 for the first month overdue.
• Interest may be charged on outstanding balances at a rate of 10% per annum on amounts unpaid beyond 30 days.
• Continued non-payment may result in suspension or termination of services.

Invoices and Receipts

• All clients will receive a detailed invoice outlining services provided, costs, and payment instructions.
• Receipts will be issued upon full payment.

Cancellation and Refunds

• Please provide at least 24 hours’ notice for cancellations or rescheduling to avoid fees.
• Refunds for prepaid services will be handled on a case-by-case basis.

Why This Policy Matters

This payment policy ensures clarity and fairness for both Glify and our valued clients. It helps us maintain high-quality service and timely scheduling while providing you with flexible and secure payment options.